Frequently Asked Questions
General Questions
Do I need to know Arabic to study at Mishkah?
Students enrolling in the English program do not need to be fluent in Arabic. Basic knowledge of Arabic would be beneficial.
Must I live in North America to attend Miskhah University?
Mishkah University’s primary mode of instruction is internet-based. Students from around the globe can take courses from wherever they are.
Does Mishkah require T.O.E.F.L or any other English assessment tests for international students or non-English speakers?
No, Mishkah does not require you to submit T.O.E.F.L scores or take an English assessment test to enroll if your primary language of instruction was in English. If your primary language of instruction was not in English, you are required to a good command of English to be able to understand and benefit from course materials.
How long will it take me to graduate from Mishkah?
Students will complete their studies based on the number of classes they choose to enroll in every year. To complete your undergraduate degree in 4 years, you must enroll in at least 12 to 16 credits every semester.
Is Mishkah accredited?
Mishkah is accredited by the International University of Latin America. Find out more about our accreditation here.
Do I have to enroll for a degree to take classes at Mishkah?
No. Anyone can take classes at Mishkah as a non-degree seeking student.
Class and Registration Questions
How do I add and drop classes?
You can find full instructions on how to add and drop classes in our Registration Guidelines.
How do I access classes I am registered for?
All classes are in your student “library.” To learn more about how to navigate the student library, please see our technology guide. If you are registered for a course but do not see it in your library, please contact Student Support.
Why can I no longer access classes I have taken in the past in the student library?
Due to server capacity, students can only access materials for courses they are currently enrolled in. Past class materials will not be available in your library once you have completed the class. If you wish to benefit from course materials in the future, we recommend that you download them on your computer.
How do I transfer credits I have earned at another institution?
Our transfer policies outline how you can earn transfer credits.
How do I purchase textbooks for my classes?
Some course books are available in your student library, while others can be purchased from Student Services. Please contact Student Support to learn how to purchase textbooks. Alternatively, you may also purchase books from online Islamic bookstores.
Tuition Questions
I applied but will not be able to attend courses. Will I get my application fee back?
All application fees are non-refundable.
Can I get a tuition refund if I drop classes?
Please see our Tuition and Fees Policies to learn more about tuition payments and refunds.
Does the cost of tuition include books?
The cost of textbooks is not included in the tuition fees. Textbook prices will differ based on the book you need to purchase. To find out about textbook costs, please contact Student Support.
Does Mishkah University offer any scholarships or financial aid?
Mishkah does offer a limited number of needs-based scholarships. Please visit our Scholarships and Discounts section to learn more.
Live Session and Technology Questions
Do I need any special equipment or software to participate in live discussion sessions?
You will need a computer with functioning speakers and microphone. We use E-lecta Virtual Classroom software for our live discussion sessions. If you are using E-lecta for the first time, you may be required to install ActiveX Control.
How do I log into live discussion sessions?
Click on the “Live Discussions” tab on the main menu, side menu or under Quicklinks on the home page. Use your student username and password to log in. Please view our technology guide for more information
Must I participate in the live discussions if I have access to the recorded audio and video sessions?
Interactions with instructors during live discussion sessions are an integral part of learning and we do not encourage students to depend on the audio or video recordings alone. For this reason, live sessions are mandatory and count towards your participation grade. If you are unable to attend live sessions, you will be required to additional assignments to compensate for attendance grades.
What is the difference between the live sessions and the recorded audio and videos?
During the live sessions, instructors explain in greater detail what is discussed in recordings and also engage students in discussion and answer any questions.
Are live sessions recorded?
Yes, all live sessions are recorded. You can access live sessions you have missed by logging into E-lecta and clicking on “Recorded Sessions.”
I have logged in to the live session but the instructor is not available. What should I do?
You should call the Student Support if the teacher is running over 15 minutes late. You will be advised on how to proceed.
I use a Mac. Will the live discussion software work on my computer?
While Mac does not directly support E-lecta Live, you can use Parallel Desktop or the Apple Boot Camp tool which allows Mac users to run Windows XP..
Exam, Papers and Grading
How do I take Exams and Quizzes?
Exams and Quizzes will be available under the “Exams” tab in your student library. Student Support will notify students of the exam schedule for each semester.
How are examinations and quizzes graded?
The Exam Policies outline Mishkah’s exam formats and grading criteria.
What do I do if I miss my quiz or final date?
You will need to e-mail Student Support as well your teacher with a valid excuse as to why you missed the exam. You will then need to set up a make-up day.
How do I access my final grades?
Final grades will be posted in your student library. If you do not see your grades, please contact Student Support.
